Your photos stay local.
Edits are processed on your iPhone. Your photographs are not uploaded to BLUEGRADE.
Quick answers for the essentials. If you are still stuck, send us a message below.
How can we help?
Coming soon to the App Store.
BLUEGRADE is not available for download yet. The public App Store link will be added here after release.
A real support channel.
Send the device, iOS version, and exact steps. We aim to acknowledge support requests within two business days.
Frequently asked questions.
1701Is BLUEGRADE available now?
Not yet. BLUEGRADE is being prepared for App Store release. Download links will appear on this website after the public release.
02How do I import a photo?
Open BLUEGRADE, tap the central add button, and choose an image with Apple’s photo picker. BLUEGRADE only receives the photo you select.
03Which image formats can I edit?
Supported formats depend on the current BLUEGRADE release and iOS. If a file cannot be opened, include its format and your iOS version in a support message.
04Does editing change my original?
No. BLUEGRADE creates a separate export. Your original in the Photos library remains unchanged.
05How is access managed?
BLUEGRADE is not yet available for download. At launch, Free access will work immediately and Pro access will be verified and restorable through the App Store.
06Where are my edited photos saved?
Tap Export in the editor, then choose Save Image or another destination in Apple’s share sheet. BLUEGRADE does not upload your export.
07Does BLUEGRADE export at full resolution?
Full-resolution export is part of the editing workflow. Final dimensions can still depend on the source file and destination.
08Why does the export look different in another app?
Some apps apply their own color management, compression, or display settings. Compare the export in Apple Photos first.
09How do I reset an edit?
Use the editor’s reset or compare controls to return individual adjustments—or the complete edit—to the original state before exporting.
10How do I restore a purchase?
Restore Purchases will become available inside BLUEGRADE after the App and its in-app purchases are released.
11How do I manage or cancel a subscription?
No BLUEGRADE subscription can be purchased yet. After launch, subscriptions will be managed through Apple Account settings.
12How do I request a refund?
No BLUEGRADE purchase can be made yet. After launch, Apple will process App Store payments and refund requests.
13What is included in future Pro drops?
The planned Pro tier includes future premium preset drops. The released App and App Store product page will show the binding availability.
14Does BLUEGRADE upload my photos?
No. Photo editing is performed locally on your iPhone. Explore images may be downloaded from our website, but your photographs are not uploaded to us.
15What happens if I reinstall BLUEGRADE?
After launch, reinstalling may remove local favorites, recents, and unfinished editing state. Eligible purchases will be restorable through the original Apple Account.
16What should I send when the app is not responding?
Tell us your iPhone model, iOS version, BLUEGRADE version, the action you were taking, and whether the problem happens with one image or every image.
17How can I make a privacy or accessibility request?
Choose Privacy request in the contact form, describe what you need, and provide an email address where we can respond.
Still need a hand?
Tell us what happened, which iPhone and iOS version you use, and the steps that led to the issue.